Privacy Policy

1. Introduction

TwinFlame ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly, including:

• Account information (email, name, date of birth, bio, photos)
• Location information (city, country, precise coordinates if enabled)
• Interests and preferences
• Event information and payment details
• Messages and communications

2.2 Information Automatically Collected

We automatically collect:

• Device information and identifiers
• Usage information and analytics
• Location data (if enabled)
• Log data and error reports

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Process transactions and payments
• Enable communication between users
• Provide location-based features and recommendations
• Match you with other users based on interests and location
• Detect, prevent, and address fraud and security issues
• Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information:

• With other users (based on your privacy settings)
• With service providers (Supabase, payment processors, analytics providers)
• For legal reasons (when required by law or to protect rights)
• In connection with business transfers
• With your consent

5. Data Storage and Security

Your data is stored on secure servers provided by Supabase. We implement appropriate technical and organizational measures to protect your information, including encryption of data in transit and at rest, access controls, and regular security assessments.

6. Your Privacy Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Update or correct your account information
• Delete your account and request deletion of your data
• Control privacy settings (profile visibility, location sharing)
• Enable or disable push notifications
• Opt out of marketing communications

7. Children's Privacy

TwinFlame is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Canadian Privacy Rights (PIPEDA)

If you are a Canadian resident, you have rights under PIPEDA:

• Right to access your personal information
• Right to correction of inaccurate information
• Right to withdraw consent
• Right to file a complaint with the Office of the Privacy Commissioner of Canada

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of your personal information (we do not sell your personal information).

11. European Privacy Rights (GDPR)

If you are located in the EEA, you have additional rights under GDPR, including the right of access, rectification, erasure, restriction of processing, data portability, and the right to object.

12. Third-Party Services

Our Service integrates with third-party services including Supabase (backend), payment processors, and authentication providers (Google, Apple). We encourage you to review the privacy policies of these third-party services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Email: info@twinflame.social
• Address: 978 Granville Street, Vancouver BC V6Z 1L2, Canada