Terms of Service

1. Acceptance of Terms

Welcome to TwinFlame ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the TwinFlame mobile application, website, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not access or use the Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any such modifications constitutes your acceptance of the modified Terms.

2. Eligibility and Age Requirements

2.1 Age Requirement

You must be at least 18 years old to use TwinFlame. By creating an account or using the Service, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are not prohibited from using the Service under applicable laws

2.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

3. Description of Service

TwinFlame is a friendship-focused social networking platform that enables users to:

• Create and manage personal profiles
• Discover and connect with other users based on shared interests and location
• Join and create groups based on common interests
• Create, discover, and attend events (both free and paid)
• Communicate with other users through real-time messaging
• Share content including photos, bios, and event information

4. User Accounts and Registration

4.1 Account Creation

To use certain features of the Service, you must create an account. You may register using:

• Email address and password
• Google account (OAuth)
• Apple account (OAuth)

4.2 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You may not:

• Use false information or impersonate another person
• Create multiple accounts
• Use another user's account without permission
• Transfer your account to another person

5. User Conduct and Prohibited Activities

5.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

• Harassment and Abuse: Harass, threaten, intimidate, or abuse any other user
• Illegal Activities: Use the Service for any illegal purpose or in violation of any local, state, national, or international law
• Fraud and Misrepresentation: Provide false, misleading, or inaccurate information
• Spam and Unsolicited Communications: Send unsolicited messages, spam, or promotional materials
• Impersonation: Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity
• Intellectual Property Infringement: Post, upload, or transmit any content that infringes on any patent, trademark, trade secret, copyright, or other proprietary rights
• Harmful Content: Post, upload, or transmit any content that is defamatory, libelous, obscene, pornographic, sexually explicit, violent, threatening, or discriminatory
• Malicious Software: Upload or transmit any viruses, malware, or other harmful code
• Unauthorized Access: Attempt to gain unauthorized access to the Service, other accounts, or computer systems
• Data Mining: Use automated systems (bots, scrapers, etc.) to access the Service without our express written permission
• Commercial Use: Use the Service for commercial purposes without our prior written consent
• Interference: Interfere with or disrupt the Service or servers connected to the Service

5.3 Age Restrictions and Prohibited Interactions

• No Minor Interactions: You may not contact, communicate with, attempt to contact, or attempt to communicate with anyone who is under the age of 18 or under the age of consent in the territory in which either you or the other user resides
• No Solicitation of Minors: You may not solicit personal information or other information from, or otherwise attempt to contact or communicate with, anyone who is under the age of 18 or under the age of consent
• Age Verification: You represent and warrant that you are at least 18 years old and that all information you provide regarding your age is accurate and truthful
• Reporting: If you become aware that another user is under 18 or is attempting to contact minors, you must report this immediately to info@twinflame.social
• Zero Tolerance: We have a zero-tolerance policy for any activity involving minors. Violations will result in immediate account termination and may be reported to law enforcement authorities

5.4 Prohibited Sexual Content

TwinFlame is a friendship-focused platform. The following sexual content is strictly prohibited:

• No Sexually Explicit Content: You may not post, upload, transmit, or share any sexually explicit content, including but not limited to:
  • Nude or partially nude photographs or videos
  • Sexually suggestive or graphic images or videos
  • Content depicting sexual acts or sexual activity
  • Pornographic material of any kind
• No Sexual Solicitation: You may not use the Service to solicit sexual services, engage in sexual transactions, or arrange sexual encounters
• Profile Content: Profile photos must be appropriate and non-sexual. Photos containing nudity, sexual content, or sexually suggestive poses are prohibited
• Messages: Private messages containing sexually explicit content, sexual solicitations, or requests for sexual services are prohibited
• Enforcement: Violations of this section will result in immediate account termination and may be reported to law enforcement

6. Content Posted by You on the TwinFlame App

6.1 Your Responsibility for Content

A. Content Responsibility

You are solely responsible for the content and information that you post, upload, publish, link to, transmit, record, display or otherwise make available (hereinafter, "post") on the Service or the TwinFlame App or transmit to other Members, including emails, videos (including streaming videos or broadcasts), photographs, voice notes, recordings or profile text, whether publicly posted or privately transmitted (collectively, "Content").

You may not post on the TwinFlame App or as part of the Service, or transmit to the Company, any offensive, inaccurate, abusive, obscene, profane, sexually oriented, threatening, intimidating, harassing, racially offensive, or illegal material, or any material that infringes or violates another person's rights (including intellectual property rights, and rights of privacy and publicity).

You represent and warrant that all information that you submit upon registration is accurate and truthful and that you will promptly update any information provided by you that subsequently becomes inaccurate, misleading or false.

B. Content Monitoring and Removal

You understand and agree that the Company may, but is not obligated to, monitor or review any Content you post on the TwinFlame App or as part of a Service. The Company may delete any Content, in whole or in part, that in the sole judgment of the Company violates this Agreement or may harm the reputation of, or otherwise damage, or create potential liability for, the TwinFlame App, the Service, other Members, any third-parties or the Company.

The Company may restrict the number of messages which a Member may send to other Members in any 24-hour period to a number which the Company deems appropriate in its sole discretion.

C. License to Use Your Content

By posting Content on the TwinFlame App or as part of the Service, you automatically grant to the Company, its affiliates, licensees and successors, an irrevocable, perpetual, non-exclusive, fully paid-up, worldwide right and license to:

• (i) use, copy, store, perform, display, reproduce, record, play, adapt, modify and distribute the Content
• (ii) prepare derivative works of the Content or incorporate the Content into other works
• (iii) grant and authorize sublicenses of the foregoing in any media now known or hereafter created

You represent and warrant that any posting and use of your Content by the Company will not infringe or violate the rights of any third party.

6.2 Prohibited Content

In addition to the types of Content described above, the following is a partial list of the kind of Content that is prohibited on the TwinFlame App or in connection with the service. You agree not to post, upload, use, transmit, publish, display or otherwise make available Content that:

1. promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
2. advocates harassment or intimidation of another person, or does harass or intimidate another person;
3. requests money from, or is intended to otherwise defraud, users or Members of the TwinFlame App or Service or any third party;
4. involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming" (or "spimming", "phishing", "trolling" or similar activities);
5. promotes information that is false or misleading, or promotes illegal activities or conduct that is defamatory, libelous or otherwise objectionable;
6. promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated images, audio or video, or links to pirated images, audio or video files;
7. contains video, audio photographs, or images of another person without his or her permission (or in the case of a minor, the minor's legal guardian);
8. contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
9. provides material that exploits people in a sexual, violent or illegal manner, or solicits personal information or other information from, or otherwise is an attempt to contact or communicate with anyone who is under the age of 18 or the age of consent in the territory in which either you or the Member resides;
10. provides instructional information about illegal activities such as making or buying illegal weapons or drugs, violating someone's privacy, or providing, disseminating or creating computer viruses;
11. contains viruses, time bombs, trojan horses, cancelbots, worms or other harmful, or disruptive codes, components or devices, or any illegal code or that runs any illegal application;
12. impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
13. provides information or data you do not have a right to make available under law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information);
14. disrupts the normal flow of dialogue, causes a screen to "scroll" faster than other users are able to type, or otherwise negatively affects other users' ability to engage in real time exchanges;
15. solicits passwords or personally identifying information for commercial or unlawful purposes from other users or disseminates another person's personal information without his or her permission; or
16. publicizes or promotes commercial activities and/or sales without Company's prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

6.3 Content Ownership

You retain ownership of any Content you post, upload, or transmit through the Service. However, by posting Content, you grant us the license described in Section 6.1(C) above.

6.4 Content Standards

You are solely responsible for your Content. You represent and warrant that:

• You own or have the necessary rights to post the Content
• The Content does not violate any third-party rights
• The Content complies with these Terms and applicable laws
• The Content does not contain sexually explicit material
• The Content does not involve or target minors

6.5 Content Moderation

We reserve the right, but not the obligation, to:

• Monitor, review, and moderate Content
• Remove or disable access to any Content that violates these Terms
• Suspend or terminate accounts that repeatedly violate these Terms
• Report illegal Content to law enforcement authorities

6.6 Content Removal

We may remove Content at any time for any reason, including but not limited to violations of these Terms. We are not obligated to provide notice before removing content. In cases involving illegal activity, threats, or content involving minors, we may remove content immediately and report to law enforcement.

7. Events and Payments

Users may create events through the Service. Some events may require payment. Payments are processed through third-party payment processors. We are not responsible for the quality, safety, or legality of events created by users. You attend events at your own risk.

8. Privacy and Data Protection

Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Location Services

The Service uses location data to help you discover nearby users and events. By using location-based features, you consent to our collection and use of your location data. You can disable location services through your device settings, but this may limit certain features of the Service.

10. Intellectual Property Rights

The Service, including its original content, features, and functionality, is owned by us and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. "TwinFlame" and our logos are trademarks owned by us.

11. Third-Party Services and Links

The Service may contain links to third-party websites, services, or resources. We are not responsible for the availability, accuracy, content, products, or services available from such third-party services. Your interactions with third-party services are solely between you and the third party.

12. Disclaimers and Limitations of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

13. Indemnification

You agree to indemnify, defend, and hold harmless TwinFlame, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from your use of or access to the Service, your violation of these Terms, or your violation of any third-party right.

14. Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at info@twinflame.social. If we cannot resolve the dispute informally, you agree that any dispute arising out of or relating to these Terms or the Service will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify.

15. Termination

You may terminate your account at any time by deleting your account through the Service settings or by contacting us. We may suspend or terminate your access to the Service immediately, without prior notice, if you violate these Terms, engage in fraudulent, illegal, or harmful activity, create risk or legal exposure for us, or fail to pay any fees owed to us.

16. Changes to the Service

We reserve the right to modify or discontinue the Service (or any part thereof) at any time, change, suspend, or discontinue any feature of the Service, or impose limits on certain features or restrict access to parts or all of the Service. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

17. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Special Provisions for Mobile Applications

If you download our mobile application from the Apple App Store or Google Play Store, you agree to comply with the applicable app store terms and conditions. You are responsible for ensuring your mobile device meets the minimum requirements to use the Service. We may update the mobile application from time to time, and updates may be mandatory.

19. Reporting Violations

If you become aware of any violation of these Terms, please report it to us immediately at info@twinflame.social. We take violations seriously and will investigate all reports.

20. Acknowledgment

By using the Service, you acknowledge that you have read these Terms, understand them, and agree to be bound by them. If you do not agree to these Terms, you must not use the Service.

Contact Information

If you have any questions about these Terms, please contact us at:

• Email: info@twinflame.social
• Address: 978 Granville Street, Vancouver BC V6Z 1L2, Canada